Ask, and You Shall Receive – New SHRM Certification Practice Questions!

Hello Instructors, 


Good news! In an effort to provide the most up-to-date material and meaningful learning experience, we have updated the Supplemental Knowledge and Supplemental Situational Judgement questions in the Instructor Materials Slides. And – while we were at – we fixed those goofy formatting errors in the Course Slides. 

If you are mid-session and have been using the previous slide versions, don’t fret. You should continue to use what you have, and know that you have new slides available to you for even more practice. 

As a reminder: Make time to check PRC periodically, particularly before starting a new session, to look for any updates. We are always finding ways to continuously improve our materials. 


Updates to the Supplemental questions include the following:

  • Knowledge Items (KIs and FKIs): 
    • SHRM-CP –  28 KIs (2 from each of the 14 functional areas) and 9 FKIs (1 from each of the 9 behavioral competencies). 
    • SHRM-SCP – 28 KIs (2 from each of the 14 functional areas) and 9 FKIs (1 from each of the 9 behavioral competencies).
  • Situational Judgment Items (SJIs):
    • SHRM-CP 5 scenario sets / 12 questions
    • SHRM-SCP – 5 scenario sets / 13 questions

The new questions are retired items from previous SHRM certification exam administrations, making them better examples for your students. Also included with each item is information that shows the item’s link to the SHRM BASK™. Helping your students understand this connection can improve their ability to navigate questions better, so we encourage you to incorporate this information into your teaching. 

As you think about ways to enhance your instruction in this area, we ask that you emphasize the following points: 

  • For KIs and FKIs
    1. Remind students that KIs and FKIs assess an examinee’s understanding of the key concept topics outlined in the SHRM BASK (KIs cover the key concept topics outlined in the 14 HR Functional areas, and FKIs cover key concept topics outlined in the nine Behavioral Competency areas). 
    2. Explain that KI and FKI questions are designed to reflect four levels of cognitive complexity as interpreted by Bloom’s Taxonomy: Recall, Understanding, Problem Solving, and Critical Thinking.
    3. Emphasize that there is only one correct answer for KI and FKI questions. 
  • For SJIs
    1. Remind students that SJIs assess an examinee’s judgment, application, and decision-making abilities in relation to the nine Behavioral Competencies outlined in the SHRM BASK. 
    2. Ensure students understand that an SJI response aims to identify the “best” (i.e., the most appropriate, most effective) approach to resolve or address the problem or issue presented in the question. 
    3. Emphasize the fact that there is no one correct answer to an SJI question (all responses could be right). However, there is only one answer that qualifies as being the “best.” 
    4. Remind students that the “best” response may not be one they would use to address the issue in their organization or their particular industry; instead, it is what they should do as a best practice defined by the proficiency indicators for each sub-competency in the SHRM BASK. 
    5. Remind students that there is no such thing as the “SHRM” answer. Correct responses are based on best practice, and best practice is established by practicing professionals in the field. 

We hope you will find these updated questions helpful. Please don’t hesitate to contact Pat Byrd, Director of Certification Operations, directly if you have questions about the items, the test, or the SHRM certification process in general. As always, reach out to Caitlin Shea, the Product Manager for the SHRM Learning System, with any questions about the product at [email protected]. 


Thanks again for your continued support. We appreciate your partnership! 


Pat Byrd, SHRM-SCP — Director Certification Operations, SHRM

Holmes Corporation Team