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You can purchase a new 18 month license at any time. Once you are within 30 days of your current license expiration, you will also have the option to purchase a 6 month license for the 2026 Cert Prep System.

To do so, simply log in to your Cert Prep System. The upgrade product will appear upon login, as shown in the image below. Click the image and proceed to checkout to complete your purchase. Your upgrade will be processed within two business days.

You will be able to extend your access starting 30 days before your product license expires. Once you are within this 30 day expiration window, simply log in to your Cert Prep System.

The access extension product will appear upon login, as shown in the image below. Click the image and proceed to checkout to purchase a 6 month access extension. Your extension will be processed within two business days.

Thank you for taking this opportunity to help us improve the SHRM Certification Prep System. If you have an idea for how we can enhance the Prep System or if you would like to report a possible error, please share your feedback here. If your feedback pertains to Prep System content, please include:

• the page number and/or section/topic for reading materials
• the question reference number for quiz/test questions (located in upper righthand corner of screen, i.e. Item: 1-a-4-1-01)
• a screenshot of your issue
• the browser you were in and if possible, the url
• clear explanation of the issue

Your feedback will be considered for the next product update. This is not a forum for content guidance or help.

You will not receive a response to your submitted comment unless the subject matter expert team feels they need additional information.

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Great question!

Four reading modules teach based on the SHRM Body of Applied Skills & Knowledge^TM (SHRM BASK^TM):​

• Competencies
• People
• Organization
• Workplace

The SHRM Certification Prep System reading materials are also available for viewing electronically. This allows you to read while on the go, eliminating the need to carry your printed materials with you while traveling or commuting.

Great question!
Thousands of online practice questions are available, including questions that were previously used on actual SHRM Certification exams. New questions are added with each release of the SHRM Certification Prep System and our question bank is constantly evolving.

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Here are 2 solutions to try:

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Your invitation email may have been caught in your spam or junk folder. Look for an email from SHRM Distribution Center ([email protected]) and the subject line would read, "Action Required - Your SHRM Educational Product Online Access". If your order was submitted by another individual on your behalf, please as that individual to check their spam or junk folder.

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Please check your spam/junk email folders. The email would have come from SHRM Distribution Center ([email protected]) and the subject line would read, "Your SHRM Educational Product Password Reset".

Thank you again for purchasing a SHRM Certification Prep System!
You should have received an email from the mail carrier with your tracking number within 1-2 business days of placing your order. If you placed your order on a weekend, please allow additional time.

If it is past the estimated timeframe listed and you have not been notified of a delay by the mail carrier, select "Next" to provide us with more details.

Thank you again for purchasing the SHRM Certification Prep System!
If you chose to add printed books to your order, you should have received an email with your tracking number within 1-2 business days of placing your order. If you placed your order on a weekend, please allow additional time.

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You should have received a tracking notification with your tracking number, your shipping address and a link to track your package. Please check your spam/junk email folder if you did not receive your tracking email. If you reside in the U.S., your printed books should arrive within 3-4 business days after you place your order. International orders should arrive within 5-10 business days.

If it is past the estimated timeframe listed and you have not been notified of a delay by the carrier, select "Next" to provide us with more details and indicate you need additional help.

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